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8-3-09 - Being a Good Listener is Good for Business!
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Being a Good Listener is Good for Business!

 This is Shamrock Communication’s Brett Beshore.
 
Whether you’re dealing with a customer, a colleague, an employee or your significant other --- having good listening skills can go a long way in maintaining a positive relationship with others.   This is especially true when dealing with someone who is disgruntled or unhappy.